Customer service. Excellent Customer Service During Trying Times. I felt that dealing with cheapoair.com was just purely a waste of time, I called the airline with the confirmation number and found that my husband's info was not there, and it was only for one person. Staying close to its traditional travel agency model, the concept of having customer care agents available 24/7 carried over to CheapOair. I literally tried calling and waiting for a whole day , no answer. Hang Up Sign Out My Account Free Apps Live Chat Group Travel 1-646-738-4832 Speak to an expert now. My booking reference number is 67727487 and I tried to connect to the airline customer they told us we can refund you all money back but CheapOair is giving us a credit which is not at all expectable. Being so frustrated, I called the customer service again to confirm my seat assignments with a person, he told me that my seat assignments would remain the same from the first itinerary. CheapOair.com acts as a service bureau that provides value added service to retail travel agents. Impossible to get through to customer service and they will try every trick in the book to avoid refunding, regardless of the airline's approval. I called them and they just basically changed the original itinerary and asked me to pay an additional $160!!! They never pick up the phone. With all the stress and panic from coronavirus, I missed my flight today because cheapoair did not issue e ticket on time. Know any other ways to contact CheapOair? Sign In; My Bookings. After calling it and waiting for 10 or so minutes, the phone was picked up and what … Close. Site Feedback. Additional Fees. Exchange, Refund and Cancellation Policy. 198 views . Contacts & Company Info . The customer support number goes to an automatic voice message telling you to submit an online ticket and there is no way to speak to an actual representative. Contact Cheapoair Canada customer service. Site Feedback Close[x] Gold Stevie Winner Best Customer Service CheapOair has won the Gold Stevie Awards for the Best Customer Service Department of the year 2015-16. Recent recommendations regarding this business are as follows: "I will wait for this", "Be patient", "DONT USE. Skip login or registration and pay as a guest. Now mail says we refund your ticket without asking me and deducted 300$ processing fee. They won't help you when you need them the most. We've used CheapoAir the past 5 years, but their policies and customer service (or lack there of) during the COVID pandemic are appalling and we will never use them to book flights again. Reviews 180 . By November 2005, CheapOair was launched as the company’s first consumer online portal. I called the customer service number. Number of Destinations. I booked a return flight with them and I had to postpone my flight. A+ BBB Rating. I booked 2 tickets for March due to Corona Virus our flights got canceled. See Flights Only . So I paid the $30 for nothing. 0 comments . Website. Flights; Hotels; Cars; Vacations; Cruises; Business & First Class; Featured Deals. Cheapoair - The worst customer service ever! The rep was very helpful and gave me all the options available and answered my questions. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. Despite submitting over 10 tickets throughout the past 5 months, I have heard nothing from Cheapoair other than the automated emails saying they have received my ticket. Rating Details. English. Customer review: Excellent Based on 59,443 reviews This rating is as of 04/12/2020. CheapOair.co.uk is a member of IATAN and ASTA. Then I had a question about their extra premium charges which was not clear online. Product or Service Quality. CheapOair.co.uk, under its parent company, has been in business since 1994. You can call Cheapoair Canada at (888) 232-9556 toll free number, write an email, fill out a contact form on their website www.cheapoair.ca, or write a letter to Cheapoair Canada, 135 West 50th Street Suite 500, New York, New York, 10019, United States. Finally got hold of airline customer service they offered me full refund or I can reschedule ticket in another year time. I wasn't going to write a review, but the customer service provided by cheap o'air is simply unacceptable. CheapOair.ca. Initial CheapOair complaints should be directed to their team directly. However, the way cheap o'air is handling the problem IS CHAOTIC! Value for money. The first time I called, I was redirected to another phone number. but most of the customer service has few mins or may be even few hours of wait time. Rating Details. So terrible service no one is answerable. They don’t reply to email. Price Affordability. Cheapoair has some of the worst customer service of any travel company. Excellence Awards CheapOair won the 2014 International Service Excellence Award from the Customer Service Institute of America and International Council of Customer Service Organizations. I am really disappointed with this agency. flight customer service ... After a number of further e-mails to CheapOair I finally got a call from their support team saying that I would get a refund. International Service Excellence Awards CheapOair won the 2014 International Service Excellence Award from the Customer Service Institute of America and International Council of Customer Service … I recently called the Cheapoair's customer service number to inquire as to what had happened on my booking and why I was charged so much (more than double if I had booked directly with airline). Both organisations are widely recognised and reputable travel organisations in the US and internationally. Insurance Quality. At first I was booking online through CheapOAir. Our team of travel experts will be happy to help you with your queries. I have used CheapOair a number of times because they save me time searching for flights. That was about a month ago. They said that I would get a confirmation within three days. This is the worst company when it comes to customer service. I purchased … Customer review: Great Based on 684 reviews This rating is as of 05/08/2020 . Details . Cheapoair was first mentioned on PissedConsumer on Aug 23, 2007 and since then this brand received 1876 reviews.. Cheapoair ranks 125 of 569 in Travel Agencies category. Close. Also received discount. Be aware of this site and take your business elsewhere! They have been sleeping since March. Yes, I should have done my research before not after booking the ticket. Discounts and Special Offers. They are a complete scam and I am going to get the Attorney general involved. The best phone number for CheapOair is their 866-636-9088 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. For your convenience CheapOair.com has included its service bureau fee in the fare quoted to you. See Flight + Hotel Packages. Flights; Hotels; Cars; More; Customer Support; Track Credit/Refund; 1-437-317-8027Speak to an expert now; Search and Book Millions of Cheap Flights! International Service Excellence Awards CheapOair won the 2014 International Service Excellence Award from the Customer Service Institute of America and International Council of Customer Service Organizations. But CheapOair made me wait from yesterday 11 am till today 3 pm which is 28 hours. International Service Excellence Awards CheapOair won the 2014 International Service Excellence Award from the Customer Service Institute of America and International Council of Customer Service Organizations. Show reviews that mention. Just looking to make a payment? 1.0. How long has CheapOair.co.uk been in business? Value for money. Contact Cheapoair Customer Service . Q&A . ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with CheapOair Customer Service. Created with Sketch. Flights; Hotels; Cars; Unlock trip savings when you book a flight and hotel together! Exchange, Refund and Cancellation Policy. It was clear in calling customer service they’d contracted it out to sub-contractors who were rude and unprofessional. I called CheapoAir to confirm my return flight to Newark,NJ and being a senior, 81, I requested wheel chair assistance and preboarding. Booked my flight efficiently. Contact OneTravel Customer Service at 1-646-738-4832, for any service or assistance! Aug 07, 2019 . Your cheap flight deals are almost ready. I was more upset being told that there was nothing that they could do. MENU. I did receive phone calls from a 646 number that just dropped , it is cheapoair and I called it back, it gives you another number to call that puts you on hold and no one answers it. I called cheapoair and they have worst customer service i have ever experienced. Or is any of the information above inaccurate? Agent Zeldon looked after me with such professional and courteous service I though well here is someone who has been properly trained in Customer Service. Cheapoair Overview. Price Affordability. Q. They get your money, and that's it. So I proceeded to book and the CheapOair website said to call their customer care number to book flight using the refunded credit. Website. CheapOair.com has no control over and assumes no liability for the actions of the suppliers from whom it obtains Travel products. Product or Service Quality . Cheapoair - Worst Customer service. I said ok I will do that all of sudden received email from cheapoair in August. You can find contact details for CheapOair above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … CHEAPOAIR is the worst. Above are our top recommendations for how to contact CheapOair, including their top phone number and live chat options. 0 comments . Q. I understand that this company, like many others, is overwhelmed. He booked my seat exactly where I needed to be. Excellence Awards CheapOair won the 2014 International Service Excellence Award from the Customer Service Institute of America and International Council of Customer Service Organizations. I understand people have been cancelling all flights and it is busy due to Coronavirus situation. Additional Fees. Cheapoair is not trustworthy and has an extremely poor customer service. Flights got canceled and worst refund service from CheapOair. 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